Privacy Policy
Last updated: 5 January 2026.
01Who we are
This website, ferntrolleytall.garden, is operated by Ferntrolleytall Garden Ltd (Company No. 15204781, England & Wales), 3 Orchard Yard, Bridge Street, Ledbury, Herefordshire HR8 2AN. We are the data controller for personal data described here. Contact: [email protected].
02What we collect
Emails you send us. If you email us, we receive your name, email address and message. We use this only to reply, on the basis of our legitimate interest in answering correspondence, and keep it for up to 24 months.
Contact tool. The specimen-label form on our correspondence page runs entirely in your browser. What you type is not transmitted to us or stored on our server.
Server logs. Our hosting provider records technical data such as IP address, browser type and pages requested, for security and troubleshooting. Logs are retained for no longer than 30 days.
Analytics. We do not use analytics, advertising or tracking services.
03Sharing and transfers
We do not sell personal data. We share it only with our hosting and email providers acting as processors under contract, or where required by law. Where a processor is outside the UK, we rely on adequacy regulations or the UK International Data Transfer Agreement.
04Your rights
Under UK GDPR you may request access to, correction or erasure of your personal data, restrict or object to processing, and request portability. Write to us at the address above. You may also complain to the Information Commissioner's Office (ico.org.uk). For cookies and local storage, see our Cookie Policy.